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The HP OfficeJet Pro model printers are some of the most popular printers in the market today. These printers are reliable and affordable, making them perfect for home or small business use. HP OfficeJet Pro printers are also easy to set up and use; all you need to do is complete the initial setup, install the compatible software, and connect the printer to your computer. On this web page, you will learn everything about HP OfficeJet Pro printers, right from the unboxing setup to some effective solutions to troubleshoot your printer problems. 

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Although there are different software to connect your printer and computer, HP Smart is unique; it lets you get the most out of your printer. With this software, you can complete your printer’s initial setup, print and scan your documents, and troubleshoot your printer issues. In this section, you’ll learn how to get this software from HP’s official website. 

  • From your browser, visit HP’s official support page. 
  • Input your HP printer model in the search box and click Submit.
  • When it takes you to the printer support page, click Software, Drivers & Firmware.
  • This will show all the drivers compatible with your Operating System.
  • Select the HP Smart software and click Download.
  • Within a short duration, HP Smart will be downloaded to your computer. 

If you want to bypass the procedure and get HP Smart for your HP printer, click the download button below.

123 Hp Officejet Pro Printer Setup

Once you receive your printer, the first thing to do is unpack it. The most important part of your printer’s hardware setup is making sure it is connected properly. Next, you need to make sure the ink cartridges are in the correct slots, and the paper guides are firmly adjusted against the stack. Read these instructions and complete your HP OfficeJet Pro printer’s initial setup in the right way. 

123 HP Officejet Pro Printer Setup

Once you receive your printer, the first thing to do is unpack it. The most important part of your printer’s hardware setup is making sure it is connected properly. Next, you need to make sure the ink cartridges are in the correct slots, and the paper guides are firmly adjusted against the stack. Read these instructions and complete your HP OfficeJet Pro printer’s initial setup in the right way. 

Unpack And Turn On Your HP OfficeJet Pro Printer

  • Unpack the product and take out the items you have received. 
  • Place the printer on a flat surface and remove all the packaging covers. 
  • Plug the power cord you received into the printer and into a power outlet. 
  • Select the language, country, date, and time on the printer control panel. 

Install The Cartridges On The Right Slots

  • Open the cartridge access door of your printer. 
  • Unpack the ink cartridges and insert them into the respective holders by referring to the color-coded stickers.
  • Once done, close the cartridge access door. 

Load Your Paper And Adjust The Guides

  • Pull out the paper input tray and slide the guides all the way out. 
  • Place a stack of paper on the input tray and align the guides with the stack. 
  • Finally, pull out the output tray. 

With this, the initial setup of your HP printer is complete. The following section will show you how to install the printer driver and connect your printer and computer.

Install The Printer Driver

  • From your browser, head to the official HP website. 
  • Enter your printer model to go to its support page. 
  • Download the software compatible with your operating system now. 
  • Find the driver in your Downloads folder and run the setup file. 
  • Continue following the instructions to complete the installation. 
  • From now on, you can access your printer using this software.

123.hp.com Officejet Pro Driver Install Guide

Once the printer software has been downloaded to your computer, you can begin the installation. Here are the detailed instructions. 

  • Locate the downloaded driver on your computer and double-click the setup file. 
  • If User Account Control appears, click Yes to continue. 
  • Agree to the terms and conditions when the Software License Agreement screen appears. 
  • When prompted to select the connection type, choose the option you want and connect the printer and computer accordingly. 
  • Go ahead with the on-screen instructions and finish the installation. 

That’s it; you have successfully installed the compatible software for your HP OfficeJet Pro printer.

123 HP OfficeJet Pro Wireless Printer Setup

With the advancement in technology, everyone has started to prefer wireless communication. When you configure your HP OfficeJet Pro printer for wireless setup, you don’t need to run behind cables to connect it to your computer. This section will show you how to connect your printer to your router’s network and establish a connection between your printer and computer.
⦁ First, press and hold the Wireless button on the printer control panel until the Wireless light starts blinking. 
⦁ Within 2 minutes, press your router’s WPS button. 
⦁ A connection will be established between the HP OfficeJet Pro printer and the router in a short time. 
⦁ As a result, the Wireless LED stops blinking and stays lit. 
⦁ Connect your computer to the same network to which your printer is connected. 

Now, you can access your printer from the computer using the printer software. Make sure you connect your printer and computer to the same network. You cannot establish a wireless connection between your printer and computer when you connect them to different networks.

123 HP Officejet Pro Troubleshooting Solutions

Troubleshooting a printer is something you should try to tackle the printer issues on your own. If you have a printer that won’t print, there are some easy things you can do to fix the problem. In this section, let’s discuss some troubleshooting techniques and methods to rectify your HP OfficeJet Pro printer issues.

  • Set the printer as the default machine on your Windows computer (which is connected to your printer). This allows your computer to send all the print jobs to the correct printer each time. To do this, click Start and search for Control Panel. Click the correct option from the search results. Then click Hardware and Sound > Devices and Printers. Find your printer here, right-click it, and select Set as default printer.
  • Your printer may not print anything if Pause Printing or Use Printer Offline is enabled. To fix this, you must disable these options. Go to the Devices and Printers section, right-click your HP printer, and select See what’s printing. Click the Printer tab and uncheck the Pause Printing and Use Printer Offline options.
  • Canceling the documents can be an effective way to resolve printer issues. To do this, click Start and go to the Devices and Printers section. Right-click your printer and select the See what’s printing option. Go to the Printer tab and select the Cancel All Documents option. 
  • Check your connection if you cannot scan using your HP OfficeJet Pro printer. If you have connected the printer and computer over a network, make sure they are connected to the same network. If you’re connecting via USB, make sure the cable is working properly and securely attached to the correct ends. 
  • A power cycle process can help you immensely in troubleshooting your printer problems, including the “not scanning” issue. To do this, turn off your HP OfficeJet Pro printer and disconnect the power cable from its rear port. Remove the cable from the electrical outlet. After a few seconds, reconnect the power cord to the appropriate ports and turn on your HP printer. Hopefully, this should fix your scanning issue.
  • If your HP OfficeJet Pro printer is not copying your documents, power cycle the printer and try to copy your documents. See if there is a paper jam on your printer; this will prevent your printer from copying the documents. If you find any torn sheets inside the printer, remove them carefully. Then, you can resume your copy job.
  • Checking how the scanner bar functions can help you figure out the exact issue. To do this, remove your documents or images from the scanner glass. Raise the scanner lid and press the Copy button. Now, look at the scanner and see if it is illuminating. If yes, then the copying issue on your printer is resolved.
  • If your HP OfficeJet Pro printer cannot connect to Wi-Fi, see if you are away from your router. In this scenario, move the printer closer to the router and then check if the issue is resolved. 
  • Your Internet connection must be stable enough to connect your printer to your Wi-Fi network. If your internet connection is unstable, reset your router and modem. Then check if the problem is resolved.
    ⦁ If you change your router password, you must update the same on your printer. Otherwise, the printer will not connect to your Wi-Fi network.
  • In most cases, resetting the printer’s wireless settings can resolve wireless connectivity issues and other such problems. However, the procedure for resetting the printer may change depending upon your printer model. 
  • Access the Settings section of your HP OfficeJet Pro printer and choose the Restore Factory Defaults option. This will reset your HP printer completely.
  • In some scenarios, users unintentionally turn on the Use Printer Offline option. As a result, the printer will not appear online. To fix this issue, head to the Devices and Printers section on your Windows computer. Here, right-click your printer and select the See what’s printing option. Go to the Printer tab and make sure Use Printer Offline is unchecked. 
  • Outdated drivers can cause offline printer issues. Visit HP’s official website from your browser. Input your printer model and download the latest recommended printer driver for your Operating System. Once the download is complete, follow the on-screen instructions to install it on your computer. Next, see if you can find the HP printer online.
  • In case you are using a Windows computer, open the printer software on it. Go to the Device Services tab and click the Clean Printheads option. Go ahead with the instructions on the screen and clean the printheads.
  • If you are using a Mac, open the HP utility and scroll down to the Support section. Here, click the Clean Printheads option. Follow the instructions and complete the cleaning procedure.

FAQ:

On your HP printer control panel, navigate to the Wireless settings section and enable WPS. Then, press your router’s WPS button as soon as possible. A connection will be established between your printer and router within a short period.

Install the HP Smart application on your mobile phone. Connect your HP printer and smartphone to the same network. Open the HP Smart app and add your printer. Henceforth, you can use this app to print your documents.

You can find out your printer’s Wi-Fi Direct password through the network configuration page. To print the page, touch the Wireless icon on your printer control panel. Then, select Settings> Print Reports> Network Configuration Page.

Connect your HP OfficeJet Pro printer to your wireless network. Then, you can access the printer from your computer connected to the same network (via the compatible software).

You need the scanner driver to scan the documents to your computer. Get the driver from HP’s official website and install it on your computer. Load your originals on the scanner glass and start scanning your documents to your computer.

See if your printer is far from the router. If so, bring it closer and ensure your issue is resolved. If you have updated your router’s password and not updated the same on your printer, it may not connect to your Wi-Fi network. Fix these issues, and your problem will be solved.

Unpack the printer and take off its packing covers. Connect the power cord and install the cartridges into the respective slots. Load some paper into the input tray, and don’t forget to adjust the guides against the stack. This is how you have to set up your HP printer for the first time. 

A few techniques can be implemented when your HP printer says it has failed. First and foremost, try to power cycle the printer. If that doesn’t work, reach us for technical assistance.

If your printer is locked, try to restore the settings to the factory defaults. This can unlock your HP printer.

On your printer control panel, touch the Setup option and select Printer Maintenance> Restore> Restore Settings. Choose the function you want to restore to the factory defaults and touch Continue. To restore your printer to the original factory defaults, you need to choose the Restore Factory Defaults option and Restore. When the confirmation dialog box pops up, touch the Yes option. 

On your printer control panel, swipe down the tab to open the dashboard. Then, touch Setup> Printer Maintenance>Restore> Restore Settings. Pick the function you wish to restore and tap the Continue option; you can choose Copy, Scan, Fax, Photo, Network, Web Services, or Printer Setup. Then, touch Restore and tap Yes in the confirmation box.

Disclaimer

All the content provided on hp-ojpro.com is for general information purposes only. We are a third party service provider who help our users set up and troubleshoot their printer problems. The images, logos, and brand names used on this page are only for references. 

We reserve the right to make additions, deletions, or modifications to the content on this page at any time without prior notice.

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